SHIPPING POLICIES, PROCEDURES + FAQ
A Note From The El Guapo Krewe
AN UPDATE ON COVID-19
In an effort to protect our small team and continue supporting our customers near and far, we wanted to let you know that for the time being we will be functioning under shipping delays due to COVID-19. Please do not hesitate to reach out with any questions or concerns by emailing us at firstname.lastname@example.org. We wish you, your family, and friends good health and safety during this time and we are incredibly grateful for your understanding, and support of our small business.
Orders + Processing Time
WE ARE NOT AMAZON. WE DO NOT HAVE ROBOTS, ONLY HUMANS & CANINES, ON OUR TEAM. ALAS, SHIPPING TIMELINES DO NOT INCLUDE OUR INTERNAL PROCESSING TIME, WHICH IS USUALLY 2-3 BUSINESS DAYS. DUE TO COVID & EXPONENTIAL ORDER VOLUME, PROCESSING TIME MAY BE UP TO TWO WEEKS. WE ARE WORKING TO CATCH UP AS QUICKLY AS POSSIBLE AND WE APPRECIATE YOUR PATIENCE AS WE WORK THROUGH THIS CHAOTIC TIME.